For dental treatment coordinators

Expert closers aren't hired.
They're built.

TrainingDen takes a coordinator from their first booking to closing full-arch cases — through AI patients who get harder as they get better, with every rep scored and coached. Ten minutes a day. Beginner in, closer out.

Free to start · Whole team, one price · First rep tonight

You can't hire your way out of this.

Reps, not lectures
01

Who's supposed to train them — you?

Between patients? The courses are for doctors. Role-playing with the office manager is awkward, nobody can grade it, and it stops happening by week two.

02

Where did your last big case actually die?

Not in the chair. In a text thread that ended with 'let me think about it,' or a consult that ended with 'I'll call you.' Nobody reviews those. Nobody practices them.

03

Whose first $30,000 conversation was live?

Doctors rehearse for years before touching a patient. Your coordinator's first full-arch close was a real patient, holding a real quote.

04

When a case doesn't close, can anyone say why?

Nobody can point to the part of the conversation that lost it. The consult happened behind a door or inside a text thread — there's no film to review.

05

You're paying to book consults your team can't convert.

Every marketing dollar buys a conversation. Nothing you're spending makes the conversation any good.

You already believe in reps — it's how you learned dentistry. This is reps for the other half of the practice. The coordinators who can already close full-arch are rare, expensive, and someone else's. The ones on your payroll can get there.
The system that builds them.
01

Get a patient

Random procedure, personality, hidden motivation & objection — thousands of permutations.

02

Text them back

iMessage-style chat. Warm discovery unlocks them. Pitching makes them go cold.

03

Constant feedback — the part practice alone can't give.

Five scores, the exact line where it turned, the question that was never asked, and the patient revealed. Every rep ends with coaching; every score moves them up or holds them back. This loop — attempt, score, coach, repeat — is how expertise gets manufactured.

A sample rep

Patients who act like patients

Every AI patient has a hidden motivation and a real objection. They go cold when you pitch and open up when you listen — just like the ones in your chair.

Level 3 · Text thread · Veneers
US:
Hi Maria! Dr. Rivera mentioned you had questions about veneers — happy to help. What got you thinking about them?
Patient:
Honestly… my sister's wedding is in October. But I got a quote once and almost fell over.
US:
Totally fair. Before numbers — when you picture the wedding photos, what would you want to feel about your smile?
Patient:
That I'd stop doing the closed-lip thing I do in every photo 😅
The objection board

The lines that kill cases — trained until they don't

“It’s too expensive.”

Money

“I need to talk to my husband first.”

Spouse

“Let me think about it over the weekend.”

Delay

“Can I just do the two front ones for now?”

Commitment

Each one has a stated version and a real version. TrainingDen scores whether you found the real one.

Coaching preview

Scored like a dental shade guide

Every conversation is graded on five things top presenters do differently. Coral means work on this. Deep pine means keep doing it.

Discovery78
Empathy65
Text Tonality92
Objection Handling44
Advancing70
One rep

A patient walks in. Ten minutes later, you know exactly where you stand.

Every rep is a scenario pulled from what coordinators actually sit across from — a personality, a budget situation, a hidden objection.

Rep 2 of 3 · Today · Level 4
New patient · 54FFee $14,200
Failing Upper BridgeThe Second-Opinion ShopperLevel 4Text thread
Patient:
I've been told I need this bridge redone. Honestly I just want to know what it's going to cost me today.
US:
Before we get to numbers — what made you decide to come in now, after living with it this long?
Patient:
It cracked on Sunday. And my daughter's wedding is in March.
0/3 messages before coaching unlocks
Fig. — The session card a coordinator works from
Session coaching · Overall 78Booked
The patient, revealed

The Second-Opinion Shopper. She has a number in her head from another office and doesn't trust either of you yet. The wedding is the real deadline — you found it, then moved past it too fast.

Discovery82
Empathy64
Text Tonality79
Objection Handling55
Advancing61
COACHING: she gave you the wedding. You answered the fee instead of anchoring to March.
Fig. — The coaching report that lands when the rep ends
The ladder

The path from beginner to expert closer.

The ladder · 10 levels, 5 phases
L1–2
Booking the basics
Text thread · book the appointment
L3–4
The big-case conversation
Text thread · book the consult
L5–6
The consult room
Quote in hand · close today
L7–8
High ticket
Ethics graded · spot the contradiction
L9–10
Judgment
All-on-X · know when not to close

Nobody skips levels. Score 75+ in 3 of your last 5 reps to advance — the patients get harder because your coordinator is getting better.

Turnover

Hiring stops being a six-month bet.

Before you hire

Test the candidate.

Send a scenario as part of the interview. You'll learn more from watching someone handle one skeptical patient than from another round of questions.

First 30 days

Ramp on scenarios, not patients.

New hires run their onboarding reps before they sit in a real consult — and you see the day they're ready instead of guessing.

Ongoing

The standard doesn't leave with the person.

When your best coordinator leaves, the way your practice presents treatment stays in the system, not in their head.

For the doctor

Fifteen seconds, not a meeting

Every coordinator's level, trend, and win rate on one board — with win conditions strict enough to trust. And when the whole team goes red on one objection family, the heatmap is telling you something about your process, not your people.

Practice readiness · Last 30 days
J. AlvarezL43/5booked 4/6Rising
T. NguyenL21/5booked 1/4Plateaued
R. OkaforL72/5closed 2/5Ethics flag
Fig. — The readiness board an owner sees
Two views

Two views. Yours is not the same as theirs.

Coordinators get a training tool. You get a read on your team that you've never had access to before.

No games, no streaks, no daily goals on your side. You see who's practicing, who's improving, and what to coach on Monday morning — in about fifteen seconds.

Practice readiness · Last 30 days
J. AlvarezL43/5booked 4/6Rising
T. NguyenL21/5booked 1/4Plateaued
R. OkaforL72/5closed 2/5Ethics flag
Fig. — The readiness board: level, trend, win rate
Team objection heatmap
MoneyTimingLogisticsTrustSelf-worthThird partyValueAvoidanceJ. AlvarezT. NguyenR. Okafor
Weak
Strong
Fig. — The team heatmap, by objection family
Pricing

One price. The whole team trains.

The math

One closed case covers the cost for the entire year — a single bridge is twelve months of TrainingDen five times over.

$250/month per practice

Unlimited coordinators. Every level, every scenario, the owner dashboard — all of it. 14-day free trial.

Start your free trial →
Unlimited coordinators & reps
All 10 levels, whitening to All-on-X
Owner & office-manager dashboards
Team objection heatmap & ethics watch
New scenarios added continuously

"You could recruit an expert closer for a $15,000 raise over market — if you can find one. Or build one for $250 a month."

Practice groups and DSOs: multi-location pricing exists — write to us.

Makers

Built by people who have sat in the consult chair and watch a maybe turn into a yes.

— the coordinators behind TrainingDen

From the DenRead the field notes →
TrainingDen.ai

Start building your closer.

Set up your practice in three minutes. Your coordinators run their first scored rep tonight — and Level 1 is the last easy patient they'll ever meet.

Start building your closer →